Welcome to the Viewly Academy

Quick, simple lessons for running your agency on WhatsApp.

Popular Lessons

Getting Started

Connecting your number and going live.

WhatsApp Automation

How Viewly Agent replies to customers.

Listings

How your listings show up in WhatsApp.

Viewings & Bookings

Scheduling, cancelling, and managing viewings.

Notifications

Staying on top of new messages and bookings.

Billing & Plans

Pricing, upgrading, and what's included.

Privacy & Security

How customer data is handled.

Getting Started

WhatsApp Automation

Listings

Viewings & Bookings

Notifications

Billing & Plans

Privacy & Security

Still have questions?

Ask our team directly

Try it

Welcome to the Viewly Academy

Popular Lessons

Getting Started

How do I get started with Viewly?

Do I need a new WhatsApp number?

Do my agents need to install anything?

WhatsApp Automation

How does Viewly Agent answer customer questions?

Does it sound like the agent, or obviously like a bot?

What happens outside business hours?

Can I take over a conversation mid-way?

Listings

How do my listings get into Viewly?

Does it show real photos of my listings?

What if a listing goes off the market?

Viewings & Bookings

How do customers book a viewing?

How do customers cancel a viewing?

Where do I see all my bookings?

Can I set specific viewing hours per listing?

What if I haven't set viewing hours for a listing yet?

Notifications

How will I know about a new booking or message?

Billing & Plans

What plans does Viewly offer?

Can I try it before paying?

Privacy & Security

Is customer conversation data secure?

Where can I read the full privacy policy?